Know what to fix first

What you get

• —Two remote workshops with the process owner and the people who do the work
• —A map of the current process with a measured baseline: hours per week, volumes, error rate, turnaround
• —A review of the reports and data sources around that process
• —A working prototype of the most valuable piece, on your real samples
• —A short written roadmap with a fixed-price quote for the build
• —A one-hour readout with the budget holder

Not included

• More than one process
• Production build
• Licence procurement
• Data migration