Charities & care
Referral automation, group reporting and back-office processes for providers and charities.
Document Reconciliation
Invoices, tickets, statements and remittances are read by AI and matched against your bookings, orders or ledger. Clean matches post themselves. Your team sees the handful that need a decision, with the reason attached.
Exceptions · today
1,412 matched · 23 to review| Document | Record | Reason | Diff |
|---|---|---|---|
| INV-88213 | Booking 51022 | Amount outside tolerance | + 140.00 |
| INV-88190 | No candidate | Reference not found | — |
| TKT-20471 | Booking 50987 | Booking amended after issue | − 62.50 |
| INV-88102 | Booking 50811 | Possible duplicate of INV-88017 | 0.00 |
Illustrative. Rows, references and values are examples.
Selected exception
INV-88213
Line 6 is a late-booking surcharge not present on the booking. Likely a valid charge the booking was never updated with.
Resolve
Most documents match. The work is in reading all of them to find the few that do not, and the cost of missing one is paid twice: once to the supplier, and again when the customer notices. Volume grows with the business; the team grows with the volume.
1 in 3
firms examined by the SRA were non-compliant on anti-money-laundering controls, with source-of-funds documents "often collected but not analysed". The same pattern, documents gathered and never checked, shows up wherever reconciliation is manual.
SRA AML report, year to April 202580%
of homecare providers with public contracts reported being paid late in a 225-provider survey. Proving what is owed starts with matching delivered care to invoices and remittances.
Homecare Association, 2023Supplier mailboxes, portals, SharePoint folders and scanned post. Suppliers keep sending what they send today.
Invoices, tickets, statements, remittance advices and credit notes are read by AI that has been shown your document types, so line items, references, dates and amounts come out as data you can match against.
Bookings, purchase orders, the ledger or the CRM, whichever holds the truth for that document. Matching rules are yours: exact references first, then amounts, dates and parties within the tolerances you set.
A clean match is recorded, attached to the record it belongs to, and written back to your finance or booking system without anyone touching it.
Mismatched amounts, missing references, duplicates, amendments the supplier never received. Each one arrives in a queue with the document, the candidate matches and the reason it failed, ready to resolve in one click.
The person who used to read everything now opens a short queue, with the answer most of the way there.
Built with Microsoft Azure and AI services inside your own subscription. Documents and financial data are processed in the region you choose and never leave your organisation.
Automatic matches follow written rules and tolerances. Anything outside them waits for a person. The rules are documented and can be tightened or loosened by you.
Booking platforms, finance systems, CRMs and purchase-order tools stay as they are. The pipeline reads from them and writes back through their interfaces or import formats.
Match rate, exceptions per day and time to resolve are captured from the first week, so the before-and-after is on record.
A cruise and package-holiday retailer processing around 500 bookings a day received 1,000 to 2,000 supplier documents daily: invoices, tickets and certificates, each checked against the booking by hand. The pipeline now extracts the document data with an AI model trained on travel documents, matches it to the booking system, flags discrepancies and amendment gaps, and gives the team a dashboard of exceptions.
The same pipeline, other documents
Travel and hospitality
Supplier invoices, tickets and certificates matched to bookings, including amendments made after the supplier was first told.
Charities
Donation platform payouts, finance postings and bank receipts reconciled three ways, net of platform fees.
Care and support providers
Delivered care matched to invoices and to council and NHS remittances, with disputes and aged debt by commissioner.
Finance teams
Ledger entries against the portfolio or booking system at period end, with exceptions surfaced before the close.
Law firms
Source-of-funds evidence checked against the declared source, with mismatches flagged for the fee earner.
Scoped on a sample of your real documents, built as one fixed-price project, kept running under Cover.
Fixed price, agreed before work starts
Flat monthly fee, 12-month term
We will show the extraction on your own samples, what the exceptions queue would contain, and give you a fixed price.